Returns/Refunds/Exchanges
Items that cannot be returned/refunded/exchanged include:
- Final sale items.
- For hygienic reasons, intimates, swimwear, earrings, cosmetics, and beauty tools (including makeup brushes, sponges and hair tools.
- Internationally shipped items (unless the shipping is payed for by the customer.)
- Gift Cards
Terms of return/refund/exchanged:
- Item must be in original condition- Unworn, unwashed with all tags attached.
- Items can only be returned/refunded/exchanged 30 days from item delivery (Australian based customers only).
- Postage of Returned/Exchanged Items Must Be Paid For By The Customer.
- Items can only be returned/refunded/exchanged, if the customer wishes to order the product again a separate order will have to be placed.
- Items cannot be set aside for returns and there is no guarantee that your item will be in stock once the return has been complete.
- Please give us 2 business days to process your return.
- Only once items have been received the items will we complete the return or refund.
Valid reasons for returns/refunds/exchanges:
- Doesn’t fit
- Wrong item sent (may ask for proof of incorrect item via photo)
- You received a damaged item (may ask for proof of damage via photo)
To request a return/refund/exchange contact us via email at wearonwednesday@gmail.com with your order number, and reason for return/refund of the item/s.